The Following option that we have added FAQ to our website is to help our customers to understand us and our services in details, by just going through the details given here.
What is an FAQ?
FAQS are frequently asked question about anything. Here we will discuss in detail about the products and services of kaptivenet.
The topics covered under each section of FAQ
WEBSUPPORT
- What are the essentials things that i should have to outsource my service to KAP?
- Why should I outsource to KAP?
- Can you tell me regarding your Quality of Service (QOS)?
- What are all the issues we handle for your customers and how do we provide support to them?
- Can Use your service under my name?
- How do you offer sales support to my customers?
- What is meant by response time and resolution time?
- Do I get any free service with any of your plans?
- What are the task you perform under Linux and windows support for server administration plans?
- Do you offer Customized plan where we can choose our own options?
- Do I have any money back guarantee?
- How do I pay KAP for my Service?
- Non-Disclosure Agreement(NDA)
- What are the other charges that I need to pay KAP to have your service ?
WEB DESIGNING
- How long will take to complete a website?
- What is the process that I will have to follow if i want you to design my website?
- How much will the Domain and the hosting cost if we are doing that for you?
- Is there any deposit I need to pay to KAP?
- Do You add my site to search engine?
- Do I need to come in person?
- Do you offer after design support?
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