Branding Your Business

Now, I'm not saying we all need to rush out and start creating brands that are going to be recognized the world over. Most of us simply don't have the time or other resources necessary. What I am suggesting, however, is that it is possible for your brand to dominate your niche.

WHY DO I NEED TO CREATE MY OWN BRAND?

=> Differentiation

We touched on this in the previous section when we looked at what a brand is and how it can be used to increase the perceived value of your products and services. The main reason for creating your own brand is to differentiate yourself from your competition. New websites are a dime a dozen. So are home-based
businesses. You need to constantly be looking for ways to set yourself apart from your competition. Your brand can do that for you.

=> More Effective, Efficient Marketing

Another good reason for creating your own brand is to make your sales force (even if that's a sales force of one - you) more effective and efficient.

Imagine if you didn't have to spend the first 50% of your time with a new prospect explaining who you are, what you do and how you do it. What if your brand had already communicated that for you? You can spend 100% of your time focusing on sales rather than educating your prospects about your business

Another benefit of branding is that the efforts you expend increasing your brand awareness through promoting and marketing your brand to your target market automatically transfers to your products and services. So, even when you're advertising your brand, you're indirectly also marketing your products and
services.



HOW DO I CREATE MY OWN BRAND?

OK, so you're convinced you need to create your own brand. Where on earth do you start?

We saw earlier that your brand needs to say who you are, what you do and how you do it. It needs to do all these things at the same time as establishing your relevance to, and building
credibilty with, your prospective customers. Needless to say, it is absolutely essential, if you are to build your own brand, that *you yourself* have a firm grasp of who you are, what you do and how you do it. If not, you're going to have the devil's own time getting that message across to anyone else, let alone
establishing your relevance and credibility.
=> Write A Mission Statement

So, let's start by creating a mission statement. What is the mission of your business? Obviously you're in business to make a profit. But making a profit is a byproduct of a successful business. Focus instead on how you choose to achieve that profit. What are your core values?

A good place to begin thinking about your mission is to put yourself in the shoes of your customers. Put yourself in their target market. Let's say your business is web hosting. If you're in the market for a web host, what things are important to you? Different people will be looking for different benefits but you can bet that they want their website to be accessible to site visitors so reliability will be high on their list. Price is also likely to be high on the list as is 24/7 technical support. What about add-on features such as unlimited email aliases, cgi support and what-not? These things will be highly important to some and less important to others. So focus on the benefits that are likely to be highly relevant to the majority of your target market. Let's settle for our purposes on reliability, price and technical support.

Your mission statement might read something like this: "I strive to earn a fair return on my investment of time and money by providing affordable webhosting with guaranteed 99% uptime and 24/7 telephone technical support". That's a pretty general statement and if you decide to focus on a particular niche of the webhosting market, such as small business, you may want to more narrowly focus on that group in your mission statement.

Now that you've written your mission statement, you can begin thinking about creating a brand that reinforces and supports your mission. So, getting back to the fundamental questions of who you are, what you do and how you do it, you can now begin to think of your business in these terms. You're a webhosting provider, you host websites of small businesses and you do that by offering cost-effective webhosting solutions, guaranteed 99% uptime and 24/7 telephone technical support.

When you create your brand, you need to keep the who, what and how firmly in mind but also use the brand to establish your relevance to your target market and build credibility with that market.

Let's turn now to the nuts and bolts of creating your brand.

=> Describe What You Are Branding

List out your business's key features and characteristics, your competitive advantages and anything else that sets you apart from your competition.

Using our webhosting example, you'll focus primarily on the objectives from your mission statement namely, reliable, cost- effective webhosting solutions supported by 24/7 technical support.

=> Identify and Describe Your Target Market

Decide whether you want to target the entire webhosting community or only a segment of it such as small business websites. Describe your market.

=> List Names that Suggest the Key Elements from Your Mission
Statement

The key elements from your mission statement were reliability, cost-effectiveness and customer service. List names that are suggestive of these elements. Let's use Reliable Webhosting for our example. (I don't claim to be a creative genius.)

Don't limit yourself to real words, though. A coined name with no obvious meaning is a perfectly legitimate name provided it conveys something about your business. You will find coined names easier to trademark and secure domain names for too - a definite plus!

=> List Tag Lines that Reinforce Your Mission Statement

We'll use: "Outstanding reliability and technical support at a price your small business can afford". I know, I know. You can do much better, I'm sure.